Foxit Software Reviews

Based on 102 customer reviews from our shopper community, Foxit Software's overall rating is 4.28 out of 5 stars and 86% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.


102 Reviews

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All Reviews (102)
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January 15, 2023
They offered a free trial for pdf editor cloud. You go through the process to sign up. Credit card is mandatory. Every field works, including email verification code which is placed prominently at the top . The LAST FIELD is the Credit Card field (remember, credit card is mandatory to get the trial and then you can CANCEL and get a refund they say). The CREDIT CARD FIELD does not function, It does not work. I thought I had browser issues and did much TS. I then figured it was a problem on their end. I then foolishly thought I would get a one month subscription and then cancel if I do not not like it and they would refund the charges. Did not like it. I try to cancel. NO CANCEL BUTTON. I tried to remove my credit card, IMPOSSIBLE.

Reply from support was fast, they have forwarded my request for approval and said they "understand" why I want to cancel. I hope to be "approved". The REFUND process was fast but what a bad experience in general.
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December 02, 2022
"I paid for their foxit editor"
I paid for their foxit editor, full price, plus a sneakily added "Upgrade Assurance" - which I don't want. How do I try and reverse this? There is no way. I should have just downloaded a hacked version because that offers no support too. My bad.
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December 01, 2022
"I just deactivated foxit pdf from one…"
I just deactivated foxit pdf from one machine to transfer it to another. Deactivation was simple. Now I can't transfer it. Any online solutions I have found do not work or are so convoluted that they can't be followed. Customer service sucks. I've waited on the phone, but the call cuts off after 2 minutes. They said they do not do human contact. If I did not have a less than 5 months old subscription I would just say forget it, but I have already paid so I want what is owed.
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August 13, 2022
"Best PDF Editor I have ever used"
Best PDF Editor I have ever used. And simple too! Highly recommended. Jenny is customer service is fantastic btw.
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July 21, 2022
"Terrible company"
Terrible company. Buy a licence and then software updates and you are required to buy a new licence and it wont let you continue using the old software. Avoid wasting your money on this company that is obvioudly devois of any morale compass.
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July 01, 2022
"Paid full price for licensed product, got ripped off"
Paid full price for licensed product - $160, then less than a year later the version is obsolete and they want me to pay another $160 - no upgrade path, no discount for current users. Just a money grab rip off
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April 26, 2022
"Be Careful!!"
I downloaded Foxit pdf editor on 14 day free trial basis to see if I could use it for a specific document I was trying edit but was unable to - no doubt due to my own ineptness and no reflection on the software. However, once downloaded it insinuated itself as the default pdf editor and changed all the pdfs on my computer retrospectively to Foxit. So when the free trial ended and I didn't pursue the purchase I could no longer access any of my pdfs even though they were not created using Foxit. The uninstall component that came with Foxit didn't work. I had a horrible moment of feeling that I was being held to ransom to pay for software I didn't need or want but I found a way to uninstall it in the end and the pdfs (prior to the installation date) reverted to Adobe. It was scary though and I feel its deliberately built to do this.
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February 19, 2022
"No longer the best"
I used to like Foxit Reader, but over the last few years they've obviously run out of things to improve, so, unable to leave it alone, have increasingly changed things for the worse or made the interface 'cleaner' by removing or deeply burying important/useful controls.
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January 31, 2022
"Utter Disappointment... THEY AREN'T RELIABLE"
I'm utterly disappointed with this company after 5 years as they seem to have broken their promise with their customers who made a ONE-TIME purchase of 159$ with PERPETUAL LICENSE to full features for Foxit Phantom, namely 9.10.5096.

By the way, this is the ONLY version that open my files. Upper versions act up and shut down with sound-embedded heavy files of 15-60 MB.

As of JAN 30, 2022, I AM NOT ALLOWED TO PROTECT any of my PDF booklets because they are pushing for paid Foxit Application Subscription. I paid for this right with a perpetual activation and now, they are doing this to me. I'm a teacher teaching online and I can't do any encryption anymore. I can't continue my classes because of this and have to postpone them. I'm at a great loss.

Rights from the Original License are...

Licensed to: Scilang Institute
License Modules: General, ProEditing, IFilter, DocProcessing, FormDesigner, CertifyDocument, RMSprotector, Editing, Protection, Recognition, PDFAEXvalidation, PDFAEXconversion, RMSadvanced, Export, cPDF, ActionWizard, ECM, AccessibilityFix, WIP

I might have to take legal action to sue this company unless they reply my ticket with an apology and a hotfix.

Serdar Aytac
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December 07, 2020
"Excellent attention and follow-up."
Excellent attention and follow-up.
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December 05, 2020
"CVision PDF Compress Version 8 Superior Performance with Simply Batch Automation"
Having worked with CVision PDF Compressor for nearly 5 years the CVision PDF Compressor Professional Version 8 is an excellent efficient batch automation tool that provides rapid document data conversions. The advance data intelligence extractions includes OCR and output generations of PDF with Clear Text Data making PDF Documents Full Text Searchable and directly ingestible into OpenText Enterprise Content Systems. Data Compression Technologies of PDF documents optimized space by approximately 30% while adding Business Intelligence of full text searching of documents. I highly recommend using this tool for all data compression requirements as simplicity in configuration enables job setup in minutes while optimizing quality compression, enhanced readability and same file name PDF output. We give this technology a 5 Star Rating!
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November 30, 2020
"The software doesn't download"
The software doesn't download, just gets slower and slower and slower until your PC decides it just isn't happening. Tried on different PCs, different connections.
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October 13, 2020
"We had issues with the software and…"
We had issues with the software and requested support and the issue was resolved very quickly.
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October 09, 2020
"I like the way we can compress PDF and…"
I like the way we can compress PDF and how we can search for them later . It is great way to communicate with clients, and be utilized within organization. It will be cost effective and save money.
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October 09, 2020
Great. Working as expected. No problems at all. Excellent support.

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September 24, 2020

“100% legit company, and I love their custimer service so much!”

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